I was very leery about purchasing a mattress online, however after seeing a couple of reviews on Amazon I purchased a 12" zinus king size mattress. A big box shows up at the door and we did not wait to dispose of the old mattress and opening the new one at 7 am on a Friday. The mattress starts to gloriously unfold and to my surprise, the mattress isn't big enough. I panic, check my order and it says I ordered a king, check the inside of one of the boxes and nothing states the size of that thing, checked the other box and it says queen... at that point I have no bed since I throw the old mattress away, and I have a queen mattress growing on a brand new bed frame but it's not what I ordered. I contacted Amazon (which is where I purchased it from) and they are no help at all... they guy is like "well let's get you a full refund and I'll give you a discount on a new one, it will only take about two weeks to complete" what does that do for me? Nothing. And how was I supposed to return this queen mattress, when it's already unfolding? It came in a box, how do I fit it back in that box? Oh and I have no bed to sleep on! I panicked a little bit more, started sobbing and then I contacted Zinus via Facebook... Immediately received a call from a guy named Chris, he apologized for the whole thing and says "we are so sorry for this, we will send you a new king size mattress and you can keep the queen you received, we will cover the costs to make it an expedite shipping". Next thing I know after a couple of days I have a brand new king size mattress at my door. I put it on the bed, watch it magically grow and I can honestly say I can't be happier! Not only your product is amazing but your customer service was beyond great! Thank you Zinus for turning a crappy experience into something outstanding!
This review is after about 3 months of usage. In short, simply blown away! This is by far the best 'thing' I've ever slept on. From floors to air pads, dorm room bunks, blow-up mattresses, dingy motels, and 5-star hotels - you name it, I've slept on (or in) it. In detail, I'm 6'5", 180lbs and went with the queen 8" mattress for me and the full 4" mattress for my daughter. I slept on a luxury queen pillow top mattress and box spring for the last 6 years. We moved into a new place and I decided to use these mattresses temporarily while I took the time to test out my next long term set. On morning number one, for both my daughter and I, we couldn't stop talking about how insanely comfortable the mattresses were.
Here are some factors that coincide with my experience. With my Garmond health monitor, I could see a distinct positive difference in my deep sleep cycle between the previous mattress and this Zinus Sleep Master. I used to fall asleep with books, magazines, remote control on the bed next to me and wake up with them on the floor. Now, they stay right where I left them. I may roll over once or twice but I usually wake up in the same position I fell asleep in and when I wake up, I'm awake! It's almost scary to realize how much of my life went by without this kind of rest.
I did read a ton of comments and the ones that cause most concern I'll compare. First, the packaging was fine. The box is big and bulky but I could carry it up 2 flights of stairs without rest or the need for help. The mattress comes vacuum sealed in a thick plastic wrap. Be careful slicing it open as it's tight on the mattress and you can accidentally cut the removable (and washable) zippered wrap or even into the mattress itself. Regarding the odor that people have noted in other comments. There was a factory/chemical/plastic smell. I'd have to say something closer or comparable to a very light 'new car' smell. Like anything new I wear or sleep under, I washed the thin zippered wrap by itself and dried it once. I've always put a couple dryer sheets on a mattress when I change sheets and did so again with the Zinus mattress. There was no chemical smell after washing the wrap and I'm actually in bed now laying on it while writing this review and there's no smell at all.
There was no mold anywhere to be seen. It's unfortunate that people experienced it and I'm not sure if it's a factory issue or a storage issue. Both mattresses came vacuum sealed in heavy plastic - heavy enough to keep the mattress compressed until it was removed from the box AND cut open. I didn't see it mentioned whether or not the mattress seal was broken or the box it came in had any damage. I'd be turned off as well if I saw that kind of mold and wouldn't buy again but having slept on it - It's worth returning for a new one in my opinion.
It did take several hours to uncompress. No more than 24 hours for the 4" and 8" sizes but we both slept on them the same evening and experienced an incredible sleep.
I did purchase two collapsible smart frames (another great purchase I'll have to review later). There's literally no need for a box spring in my setup as the smart frames are high and built to use bins underneath for storage. As is, they would replace your current mattress and sit on top of your current box spring.
My daughter had a fruit punch Gatorade (red) that was not sealed all the way in her soccer bag. It leaked into the center of the mattress about a month ago. To clean, we used a little detergent and warm water to saturate the spot and pressed a towel down to absorb it. Repeated until there was no red coming up but there is a noticeable red stain (as there would be on any mattress I'm sure). What made it easy to absorb is that you can push down into the mattress without air or spring coils so saturating the spot with clean water and detergent really got the bulk Gatorade out.
In the future, I would get the 12" for myself (because I enjoy a high bed) and the 8" can go to the guest room. I'll be getting another 4" full size for the pull out sofa mattress and I'll get my daughter a 4" twin when she goes off to college.
To everyone who gave a bad review: If you have money for a better mattress, buy one. If you are looking for the miracle mattress that is going to be "one heck of a bang for your buck," don't buy a mattress for under $200. If you are buying this for your "spare bedroom," either buy the same mattress you sleep in or don't complain lol. I AM VERY PLEASED. This mattress is nothing but perfect. The "smell?" You realize it was probably made in a factory right? That's the smell of fresh product...... it's also SO COMFORTABLE AND NOT TOO FIRM AT ALL! I am 125 lbs and of course it doesn't "form to my body like memory foam should," but it is better than spending $1k on a mattress. I am thankful a company is able to sell me something so great to improve my quality of life for under $200.
Bought 2 for my boy's and the best part is those jerks can't jump on it and demolish it like they did to the previous mattresses (no springs suuuuckas! Never saw it coming).
If you're tired of closing your kids doors to hide the dilapidated remains of what was once their beds, constantly barking at them to "quit $@&! &*! jumping on the god $@*&$?! bed!" and sounding like an over all nut job, then this is the bed for you.
It expanded right away, is nice and thick so they don't bottom out, and came with a zippered cover to prevent them from chewing their way through the foam and back to the underworld of which I believe they came from.
I'm really happy with this purchase. It's going to save me a ton of money on wine, medical bills, and Xanax.
If there is an issue with this mattress anytime after this review, I will update my review. I want this to be an informative and useful review.
7/4/18: It has been almost 3 weeks since opening it up and using this mattress. First impressions? Well, the mattress inflated almost immediately to the entire 8 inches. I let it inflate all day while I was at work (a full 8-hr shift) and it was 8 inches by the time I was home. I put it on my bed frame (which is metal) and laid down. It was extremely comfortable and had just the right amount of firmness. 3 weeks later and it still feels the same. This mattress doesn't get too warm and doesn't sink in, even with two people (both 150 each) laying on it. I bought a mattress online primarily because I don't have a car to go buy a mattress in person, and it was a lot cheaper on Amazon. So as of right now, I recommend this mattress to anyone looking for an inexpensive, yet quality memory foam mattress. Hopefully this doesn't change because I don't want to go through that hassle so early on.
10 months (4/9/19): I’m happy to report that its still holding up! Nice and firm when I get home a long day of being out. However, if you’re using it all day (I’ve had a fair share of lazy days) then it does tend to lose said firmness. Temperature is still good in both hot and cool weather. I even moved this to a whole new apartment, which meant I had to fold it in half to fit the back of a land cruiser! And its still the same firmness!! Overall I am plesantly surpised and satisfied with both the comfort/durability of this mattress.
Feature Product
- Conforming memory foam comfort in New cozy Narrow Twin size measuring 30 x 75 inches
- Mattress layers include: 1.5 inches memory foam, 4.5 inches high-density base support foam
- Only the highest Quality of foam - foam is CertiPUR-US Certified for durability, performance, and Content
- The Latest evolution of memory foam, Bio Foam, replaces some of the traditional petroleum with natural seed Oil to help keep your mattress fresh
- Smartly shipped - Our patented technology allows Our mattresses to be efficiently compressed, rolled and shipped in a box conveniently to your door
Description
The 6 inch narrow twin memory foam mattress is a new cozy size for tight spaces. Measuring 30 inches wide by 75 inches, Cot Size, this new narrow twin size provides memory foam conforming comfort. The full support high density foam base layer provides long lasting durability and stability. Please open your mattress package within 72 hours of receipt and allow 48 hours for your new mattress to return to its original, plush shape. Worry free 10 year limited warranty. Another comfort innovation from Zinus.
I was skeptical about buying a memory foam mattress on Amazon, especially without laying on it first, but my pregnant self was not about to schlep into a mattress store and purchase some cumbersome mattress that I would have to wrestle to get into my house. So, after discovering that this mattress had good reviews and that it came vacuum sealed in a reasonably sized box, I made the order.
It arrived on time and I was able to carry the box to the room it needed to be in. I carefully followed the instructions about unpacking it, cutting the box and outer wrapping away and rolling out the still-sealed mattress. Once it was rolled out where I wanted it, I cut a hole in the plastic and watched it morph from a foam pancake into a mattress. Once it had expanded I cut away the rest of the plastic and left it for 24 hours to finish its transformation. After 24 hours, I dressed the bed with linens and laid down for a nap...because making a bed while 9 months pregnant is exhausting.
That same evening we had our first guest sleep on it overnight and she awoke well rested, no aches or pains whatsoever. This guest stayed for three nights and enjoyed the mattress. I have also utilized this mattress for daily naps, as this guest bed is in my office and walking to my bedroom has become annoyingly tiresome. The mattress is currently on the floor, but we are building a platform bed frame for it.
Overall, I am highly satisfied with my purchase. I didn't have to go out to a store to get it, it was delivered to my door, easy to open and is extremely comfortable. If I could I would give it 10 stars.
**FOUR MONTH UPDATE** I have slept on this wonderful mattress every night for a week while my husband has been ill and hogging our master king size bed. I LOVE this mattress! It is more comfortable than our $1000 BeautyRest Hybrid mattress and cost way less. When it’s time for a new mattress on our master bed I will be purchasing this one in king size. You will not regret this purchase!
I bought the 10" queen size for our guest room for an upcoming visit from family. I normally buy my mattresses from SAMs Club because of their no hassle return policy. However, the price on Amazon is so much better that I decided to buy it here this time.
FIRMNESS
At first, this mattress was very firm. However, having just bought one for ourselves, I know just how to soften it. For the first two weeks, every night, before bedtime, I "activated" my mattress by doing the happy dance on it. No,.....Im not being naughty, I actually walked around on the mattress (with socks on) and it softened it enough to conform well to my body. I know it sounds weird, but it works!! Even to this day, if I want my mattress softer, I just get up on it and walk around for about 30 seconds! Just be sure to wait 24 hours after opening the mattress, so that it has a chance to self inflate evenly. We have this mattress on a 16" steel platform frame that also serves as the box spring. I have become a huge fan of them due to additional storage space they create underneath.
ODOR:
The odor that people talk about smelled like a freshly painted room and left almost immediately.
COMFORT
I find this to be most comfortable with just me in the bed. My husband weighs more than me which creates a slope for me. This problem is not limited to this mattress, I have the same problem with my other mattresses. I did notice when we stayed at a hotel with a king size bed, I was able to move far enough away to be on a level laying field. So possibly the king size would eliminate that issue in this mattress as well.
OPENING
If you have kids, open this in front of them, because its just plain fun and magical to watch it grow! It grew to 9 1/2" within a few minutes of opening and a full 10" by the next day.
Im not sure how to rate this. If I were to rate it based on the great value for the price, I would give it five stars. Personally, Im thrilled with it. But is it a five star mattress? No, I would have to say that there are definitely better mattresses out there for a significantly higher price. So, Im giving it four stars and just saying, I am 100% pleased with no regrets. I feel my money was well spent.
Purchased the 12" Queen. Was hesitant to try a fully foam mattress; mainly due to so many complaints of mold, but i've also never had a foam bed.
Bed arrived and was completely clean. I hate firm beds. I like to sink at least a few inches. This bed is great for me. I'm a mechanic and do in-home remodeling on the side. My knees, back and neck are always killing me. Especially since I had an accident a while back that caused slipped discs in my cervical vertebrates. I added a 3" gel topper, so this bed actually sits 15" high and I sink almost a foot into it. I'm 6'2", 195lbs. I also get very hot when I sleep. This bed seems to dissipate heat pretty good. Then again, the full bamboo sheet set helps as well.
The only downside I can see is what some customers have already complained about... The fitted sheet does not like to stay on the corners. But, I'm not going to drop a star on the rating because of that. It's foam, not Styrofoam. What do you expect?
Now, I can't speak to the longevity. If I remember to update this review a while from now, I'll let you guys know. BUT.. I will say this.. My alarm has to work overtime to get me out of this bed in the morning!
I had a huge ordeal getting the USPS to deliver this. Be aware it weighs 41 lbs in the box.
Now, on with my product review... I am very impressed with my mattress! The company packaged this beautifully. It was in a white bag (like the old drawstring laundry bags, but plastic.) The instructions stated to cut that bag open. Nope! I spent a half hour inching the mattress out of that bag so I could save it for laundry. LOL After that, it was in a sealed clear plastic bag that had all the air sucked out of it. I put the mattress the way I wanted it, then cut the clear bag as instructed. You have to hurry at this point because the flat mattress starts to expand when the air hits it and you have to get the plastic off! There was NO odor from the mattress at all! It only took about a half hour and my mattress inflated to 5 1/2 inches already! Very, very good quality with a 10 year warranty. I have back problems and can not sleep on a mattress that is hard or too soft. This mattress went on top of my regular mattress and boxed spring. It has been the BEST sleep I have had in many, many years! Oh, 2 inches of it is memory foam and the other 4 inches is a type of GOOD foam.
We recently (6/17) bought a used RV. It came with a new mattress, but the mattress was thin and kinda flimsy. I checked online for RV mattresses, which are a short Queen, but the cost was prohibitive for us at the time. However, in my search, I found this memory foam mattress. For the price, I didn't think we could go wrong. The mattress arrived promptly and was in good condition. We followed the instructions to the letter, carefully cutting the plastic, letting the mattress gently unroll onto the other mattress, giving the mattress time to "breathe" and expand. It is a little longer than the standard RV mattress, but that's not a problem for us. We weren't sure how it would feel, but we slept great every night of our trip. We're even considering getting one for our guest room. We put a LUCID Premium Hypoallergenic mattress cover on it, also sold on Amazon at https://www.amazon.com/dp/B00A2G9VFM/ref=cm_cr_ryp_prd_ttl_sol_51. No issues with heat or odor, at all.
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