Friday, September 13, 2019

eufy BoostIQ RoboVac 11S (Slim) Super-Thin, 1300Pa Strong Suction, Quiet, Self-Charging Robotic Vacuum Cleaner, Cleans Hard Floors to Medium-Pile Carpets, Black

eufy BoostIQ RoboVac 11S (Slim) Super-Thin, 1300Pa Strong Suction, Quiet, Self-Charging Robotic Vacuum Cleaner, Cleans Hard Floors to Medium-Pile Carpets, Black

eufy BoostIQ RoboVac 11S (Slim) Super-Thin, 1300Pa Strong Suction, Quiet, Self-Charging Robotic Vacuum Cleaner, Cleans Hard Floors to Medium-Pile Carpets, Black

Background: I have a shedding dog, so I bought this in hopes that by running it every-day, it would pick up on some of the dog hair on the floor.

What I like:
-VERY easy to use.
-easy to follow instructions
-has a sticker on the bottom so if it ever stops and beeps, you can flip it over and it says exactly what the beeps mean (one beep means one thing, two beeps means another--which is SUPER helpful!).
-color on top clearly shows what mode it is in (blue-ready to go, orange-needs to charge, red-problem to fix-such as emptying the tray).
-very quiet. I can work on stuff with it in the room and it does not bother me at all (my dog also does not mind it).
-works great on white carpet and easily transitions from my living room to dining room (which has a slight bump).
-when its low on battery, it does not die where it is at, it just turns off the vacuum then finds the home doc and charges itself.
-just works really well. I run it everyday and I am impressed by how much stuff it gets (especially when it goes under things such as the couch).
-if it gets caught on a cord, it usually takes 5-10 seconds but then it stops the suctioning and moves away (releasing the cord or other item). However if you have a small cord you should put it up (and you should regardless, I just noticed it doing this a few times and thought it was neat, but I do try to pick up all cords).

What could be improved:
-nothing really in particular to this.
-It does not work well on anything black, but this is true for all robot vacuums. It sometimes gets stuck when it goes on the black carpet we have with the black chairs (I suspect because it can not detect them), but this has not happened often. My dog has a black mat for her food and water and it always bumps into it and spills the water, but again, this would occur with any robot vacuum.
-Also, make sure the doc is against a wall because otherwise it will move and never charge (self explanatory, but I did not do the first time and it kept trying to doc and was just pushing the doc around the floor).
-Finally, you do have to dump out the vacuum particles almost every time you run it (if you do a full circle/battery cycle). It is really easy to dump and beeps when it needs to be emptied. Again, nothing really negative, just something to note.

Overall, I really like this! It does a nice job cleaning up the dog hair and other things that get on my floor and saves me a lot of time not vacuuming daily. If you have a dog, I would watch them with this first before you use it. My dog was initially scared of it but sniffed it's "butt" and now they are cool and she does not mind it at all. Pleased with this product and would recommend! :)

**UPDATE**
On another note, Eufy has amazing customer service! I received an email from them addressing each of my "what could be improved" components with more information on the product. Very impressed.

 I don't consider my house clean unless the floors are spotless. With 2 dogs and 2 cats (one of whom sheds enough to knit a sweater each year), my house rarely meets my own unattainable standards. Eufy gets me close.

When I first fired up this gizmo, my husband stood--arms akimbo and brow raised-- wondering what sort of nonsense I had wasted our money on now. Eufy bumped into EVERYTHING like a drunken, mischievous toddler. The pets were perplexed, wondering what this strange new animal was. I ended up emptying the bin 6 times on that initial run, much to my horror. Where had all this filth come from?

Eufy has gotten smarter since, yet is still foiled by the bathroom vanity, getting stuck and crying for help. She makes it back to her dock most nights so long as an errant rug or dog doesn't waylay her. She frequently gets high centered on the lip between our tile and hardwood floors. She's eaten more than a few dog toys as well.

She does not get along with our French Bulldog, Jussi. He's quite mad that her name and his are so close in pronunciation. This is not helped by the fact that she keeps running into his ankles whenever he least suspects. Jussi has declared an all out war on her much to the delight of our sadistic felines who observe the goings on from far above. There's a metaphor in there somewhere, I'm sure.

Pros:
- excellent battery life
- entertaining for pets, guests, your permenantly stoned uncle, etc.
- sparkly clean floors
- beautiful, sleek design
- fits under almost all our furniture

Cons
- harasses the dog, though he does deserve it

I have been an iRobot Roomba buyer since 2007. My last Roomba bit the dust this month, and I did a ton of research before buying a replacement. I went with the Eufy for a few reasons: price point, cleaning power, quietness, and sleek design.

Price: Very reasonable. Almost reasonable enough that I'd consider getting another one for my second floor. For now I'll just carry it upstairs.

Cleaning power: This thing sucks... It's suction is much stronger than my Roombas have had. It picks up so much dust and pet hair. We do a full vacuum every other week with my Dyson, so I think of the robot vacuum as a supplemental vacuum. I was shocked at how much was in the dustbin after it's inaugural cleaning! The picture attached to this is from that cleaning. It also gets a ton of dust in the little dust filter. In one of the video reviews I watched, the reviewer said it didn't pick up anything in that dust filter... So maybe my carpet is particularly dusty, because it has a thick layer after each cleaning.

Quietness: I work from my home office, and this thing is quiet enough that I don't even turn it off during conference calls. This might be the thing I am most impressed with. My last Roomba was LOUD-- you couldn't even have a conversation with someone in the same room, let alone someone on speakerphone.

Sleek design: I love/hate this. It definitely looks modern and cool, and more like an art piece than an appliance, but it shows all my finger prints, and now I keep a glasses cleaning cloth nearby so I can rub it down. I suppose if I only use the remote and never pick it up, this won't be an issue.

A few considerations: I was hoping to find a robot vacuum that wouldn't eat my carpets' tassels, but I don't think that vacuum exists. I have only used the Eufy 4 times so far, and it doesn't always get its brushes wrapped around the long tassels, but it does sometimes. It seems to realize it sooner than my Roomba did at least. The Roomba would sometimes rip gobs of them off in a single cleaning. I try to tuck them under the edge of the rug and that doesn't seem to bother Eufy. It has pulled off probably 2 tassels so far.

The cleaning pattern seems pretty random. I saw some other vacuums that chart out complex maps of your home, and Eufy doesn't seem to do that. But, it doesn't seem to matter, because it still hits every spot in the rooms.

I'm a little concerned about durability. My Roombas ran for many, many years with easily replaceable parts. We'll have to see if Eufy has the same longevity.

All in all- I'm very happy with my purchase and definitely recommend it!

We weren't in the market for a robot vacuum until one day a story popped up on my phone that there was a sale going on and this was an excellent choice. I did some investigating and it looked like a solid performer, neither I nor my wife are fans of sweeping and vacuuming, so it looked like a good option. We absolutely love this little thing! I'm sitting at my computer sipping a cappuccino while our RoboVac is whirring away keeping our whole house clean. Upside- it's so easy and does such a good job. It does get itself stuck occasionally, usually by wedging under a dresser front, but it beeps for a rescuer and shuts down to wait. We've been running it for about ten days now and it gathers a large amount of dirt and dust every day. It is slim enough that it easily gets underneath all the beds and most of the sofas and chairs, places that our upright vac couldn't get to.
Some reviewers have stated that this works best in an apartment or small house; our house is single story, about 2300 square feet and it makes it around everywhere. I did choose a central location to put the base, so when it's time for the vac to go beddy-bye it doesn't have much trouble finding its way home. Run time has been excellent, we have mostly hardwoods with a few area rugs and it usually runs a full 100 minutes. We let it run a daily schedule and it always starts right on time. Being that this is a "dumb" robot vac, it will cover some areas three or four times while missing others, yesterday it completely missed two bedrooms. By running every day it eventually gets all the floor. For another several hundred dollars you can get a better programmed vac, but we like this one. I've been amazed at how well it figures out how to get out of the jams it gets itself into; just as I'm about to rescue it the RoboVac comes up with a new move and usually gets free.
There is one thing I'd point out- the instructions say you can wash the dust receptacle after removing the filters . . yes you can, but water gets trapped inside the double layer plastic lid. I pulled the rubber plugs out and unscrewed the top panel to get it dried out, I won't do that again. Wipe it out with a damp cloth and let it be. Now if we only had a robot that did the dusting . . .

I have been researching various brands of Robot Vacuums for several months. I recently discovered 'Eufy', a brand I hadn't seen before but it was listed as 80+% customer satisfaction in Consumer Reports. The Eufy 11S price, suction power, running time & it's super-thin design (easily slips under my kitchen chair legs, coffee table, etc) met my major criteria. I've had it for 3 days now and I love it! It easily moves from tile, wood to carpet floors and it's quiet. Each time I cleanout it's dustbin, I'm pleasantly surprised by how much dog hair & dirt it collects (I have 2 big dogs). My only issue is that it has trouble docking, when it's returning to the Charging Base (or I would have given it 5 Stars). The Charger is on a flat surface and against the wall but when it's docking it seems like the Base isn't heavy enough. So I'm going to contact Eufy & see if there's a solution. If you're looking for an affordable, high power, quiet RoboVac I highly recommend Eufy 11S. Fyi, you can't program it via your smartphone or Alexa but that wasn't a major need for me.


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Feature Product

  • "Best Robot Vacuum of 2018" by Digital Trends.
  • All-New RoboVac: Re-engineered to be the slimmest* RoboVac (2. 85") but with quiet operation and increased suction power at 1300Pa.
  • BoostIQ Technology: Automatically increases suction power within 1. 5 seconds when extra vacuuming strength is needed to get the best clean.
  • A Quiet Clean: Vacuums for up to 100 minutes** on hardwood floors with consistent, powerful suction at a volume no louder than an operating microwave.
  • Premium Features: Anti-scratch tempered glass-top cover for protection, infrared-sensor for evading obstacles, and drop-sensing tech to avoid falls. Automatically recharges so it's always ready to clean.
  • What You Get: RoboVac 11S, remote control (2 AAA batteries included), charging base, AC power adapter, cleaning tool, extra set of high-performance filters, 4 side brushes, 5 cable ties, welcome guide and our worry-free 12-month .

Description

RoboVac 11S The Slimmest RoboVac Eliminate Vacuuming Chores RoboVac takes on dust-busting around your home so you don't have to. Multiple cleaning modes and auto-clean scheduling ensure an effortless, thorough clean while you do other things or nothing at all. Improved Cleaning Refined from the inside and out to provide quiet vacuuming with zero hassle, RoboVac cleans with the equivalent volume of conversational speech, and is only 2. 85'' tall to clean under low-hanging furniture with ease. Lean, Mean, Cleaning Machine RoboVac may be super-slim, but it's packed with a 3-point cleaning system, Boost IQ™ Technology, and up to 1300Pa of suction power to ensure your floors and carpets are clear of all dirt, dust, and crumbs. Cleans Further A larger 0. 6L dustbin allows RoboVac to pick up more dirt and dust to take full advantage of 100 minutes** of continuous cleaning and without the need for emptying in between. Premium Components The anti-scratch tempered glass cover provides a sleek look and superior protection for RoboVac, while the two filters and single high-performance filter achieve a better clean for your home. Worry-Free At Eufy, we believe in our products. That's why we back them all with a 12-month and provide friendly, easy-to-reach support. For Optimal Use: - Use on low-pile carpet, tile, laminate, and hardwood floors. Not suitable for high-pile carpet or very dark-colored floors. - Move cables out of the way to avoid entanglement. Note: *Compared to previous eufy RoboVac models. **Standard suction mode (hardwood floors) provides approx. 100 minutes of cleaning. ™ mode (carpeting) provides approximately 60 minutes of cleaning.



I wanted to love this. It's just ok. We have both medium pile and low pile carpets. This vacuum works great on the medium pile (surprisingly!!), but in the low pile areas, I just watch it brush away the dirt or roll right over it, leaving the room just as dirty. You'd think it would be the opposite and work great on the smooth floor. Not so much. This is disappointing because we wanted the vacuum mainly for that area of our home, and we chose this model because we thought it would work well in the whole house instead of just that part. I guess I'm just left wanting more from it.

UPDATE: I have changed my original rating of 2 stars to 4 stars. This company reached out to me and gave me different suggestions of things to try in order to meet our needs. They are amazing to work with!! Although it still doesn't work quite as well on the low pile areas as we'd like, we are in much better shape now that we've been conversing with the company. A++++++ customer service!!!!

I've owned many Anker and Anker-related items and have only once disliked one of their products. The eufy Robovac 11S is not that product. This is without a doubt one of the best values in vacs on the market. Had I purchased an earlier version I might have thought differently, but the extra power and slightly slimmer design on the 11S is what makes this one hard to resist.

This is my first robot vac, but many of my friends have various brands. Some rave (iRobot owners, mainly) and some whine (Neato and Samsung owners). None has had a eufy, so it's been interesting to be the first of my friends to own one. My wife didn't feel this was anything we really needed to purchase; we either have to get out the big Bissell vacuum (on loose pile carpet), the Shark (mainly for steps) or a broom (for hardwood/tile/linoleum areas). Cut and dried. A robot vac wouldn't be of much use with it's far less powerful motor. Gimmick.

Then she watched as the Robovac went to work over the course of a week. I have 1450 sq. ft. upstairs, 70% hardwood/tile/linoleum, 30% loose pile carpet. Downstairs I've got 100% loose pile carpet in 1100 sq. ft. of finished space. I run the vacuum upstairs for 2-3 days, then I move the charging station downstairs and run for 3-4 days, then repeat the cycle. On the hardwood areas, a greatroom of kitchen/dining/living room, hallway, and a bathroom, then two bedrooms and a den with carpet, the vac runs around/under the couch, two reclining chairs, coffee table, end tables, clawfoot pedestal table and four chairs, some area/throw rugs, etc. with no issues. I always run the device on AUTO, which allows it to ramp up the motor when it detects it's on carpet. The vac runs through its various "programmed" patterns randomly as it runs for 90+ minutes. It's quite mesmerizing to watch, actually. The remote is handy to use when you have a specific area you need run over and you can see the dirt/dust/leaves/cereal; you can just steer the vac over the area a few times, then let it go back to doing its own thing. I would say that each randomized run on my 1450 sq. ft. area will average about 65-70% coverage. That doesn't sound very good, right? But think about it running EVERY DAY doing 70%, and you'll see that the entire area will likely get fully vacuumed at least once during the week.

My wife was shocked when, after the first run, I emptied the dust bin and it was completely FILLED. She and my daughter have long hair; I had to peel that all off the beater brush, as well. After each run, I empty the bin and "trim" the brush of hair. It ALWAYS has a fairly full cup! I have a dog, a Havanese, but he doesn't shed at all, so the mess in the cup is almost scary to look at! Yuck!

After the first two weeks of running the Robovac around the house, I no longer run it daily; now it's on a manual shift, running upstairs for a couple of days a week, then downstairs for the same time (I usually run on the carpet an extra day). It does such a good job at quickly picking up the obvious junk that you just don't need it running daily, which should extend the life of the battery.

So it's not a smart device, but it's never once hit the edge of the stairs and fallen off; it always finds "home" before the charge runs out (and it takes some stupid long walks around the rooms to get home, sometimes), and it has to be cleaned after almost every run. We do have to make a walk around the area to pick up blankets and charging cables and dog toys, and put a couple of squeezy toys under the coffee table to stop the vac from getting stuck under it (it's on a tight pile area rug, so the wheels dig in and it gets stuck under the edge). But is it worth it? Yep. My wife is now a huge fan, and has bragged about it to our friends on several occasions. The price was perfect, the quality of the device's build is excellent, it runs fairly quietly, and it does a great job of hitting every area of your house even without a huge brain or blockade devices. We don't even get out a broom any longer, unless we notice buildup in corners (and really, that's rarely happening). It's just one less thing we need to worry about in our busy household!

The eufy comes in at half the cost of the 4 year old Roomba that we previously used and out of the box, after a full nights charge, it worked flawlessly. The remote is easy to use and after a 2 minute look-over of the manual the thing just WORKS. Roomba would basically never make it back on the charger, it would push it all over our kitchen but never actually park itself correctly. The Eufy did it on the first attempt and has done it daily (unless it gets stuck somewhere) ever since. The Eufy is much slimmer than the Roomba so it is able to navigate some areas that were previously left untouched. The dust bin is always full or near full when we get home and check it, so it definitely is doing its job trying to keep up with our two large dogs and their fur.

I got my Eufy in July 2018--a birthday gift I'd asked for--to help me deal with the daily dirt my four big dogs track in and around on the tile floors of our house. Eufy was better than I'd imagined (and I'd researched brands and read reviews). After about a week of running it twice a day, I was hardly having to do any supplemental sweeping or vacuuming at all--it's that effective. And it cleans under everything which is way better than I've ever managed to do! It gets stuck almost every cycle under one of my couches and occasionally it has some trouble finding the dock. But it cleans up so much dog fur, dust and dirt--all work I don't have to do, which is, honestly, thrilling every time I run it. After about two months though, it got fritzy--suddenly it was confused, constantly, about where to go next. It did a lot of spinning around before moving anywhere, would go a few feet and start spinning again. I contacted the manufacturer. Their customer support was very nice, prompt and helpful, and walked me through some trouble shooting which at first worked, and then didn't. They asked me to return my product, and shipped me a new one which arrived within a week. The new one works seemingly even better than the last--it hasn't once so far gotten stuck anywhere. And already after just 4 cycles my floors feel cleaner than they did after I swept them. I really love my Eufy--now if they'll just invent something that dusts, my life will be close to perfect!

Update December 2018: My replacement Eufy just developed all the same problems as the original. I tried all the trouble shooting techniques the Eufy team suggested on the first one: no help. I contacted customer service to see if they’ll help (I’m still well within the year warranty). No reply this time. Apparently, 4 months in, I’m out of luck. The customer service IS amazing: until it isn’t. I can’t recommend this product, I’m so sorry to say.

Update December 2018: Customer service has now contacted me and again suggested trouble-shooting that didn’t remedy the problem. They have offered to replace again. Which is nice. The difficulty now is that I’m going to be surprised if the next one makes it past 2 months. I will update—I want this to work—both for my sake and for the company’s.

Update April 11 2019: it’s been four months since I received my 3rd Eufy (second replacement) and it’s working great. I now also own a Robovac Roomba E5 and the Roomba, while seeming far sturdier than the Eufy, does maybe half the cleaning for more than 2xs the price. I infinitely prefer the Eufy: it’s lot’s quieter (Roomba is a family joke in our household for the way it bashes around), it can go under more cabinets and furniture because it’s slimmer, it hoovers up more, has better dust-bin capacity, and runs longer than the Roomba before needing to recharge. And it finds its way to its base about 95% of the time—I’d say the Roomba averages about 30% on successful re-dock. The Eufy is the better machine and FAR better for the money—if it lasts. I have a feeling we’re all being beta-tested on this machine, but if they work the kinks out, it’s going to be heads and shoulders better than Roomba.

This thing has done an incredible job.. We use it upstairs and downstairs.

The positives: it does a pretty good job cleaning. We're all pretty impressed with how well it cleans carpets, rugs, hard floors, etc. Just good all around in regards to cleaning. It doesnt get everything on the first pass and so far it's not been fantastic with baseboards, but it does a pretty good job, all things considered. It's also easy to use and quiet- neither our toddler or dog are freaked out/bothered by its sound. I actually prefer that it doesnt have a "mapping" capability, as that would make using it on two floors more complicated, if not all out impossible.

As far as the negatives, they're so trivial, it doesnt lower this thing down to 4 stars. Still 5 stars all around. So far, this thing has fallen down the stairs, twice. So, its IR abilities, despite us wiping off its front, are not completely up to par. We're still working on a way to ensure she (we've named her beepbop) doesnt fall down the stairs. Now that I think about it, one of her other weaknesses is IR related as well- she's not so great at finding her home. Pretty clunky/awkward about it. We dont really mind when she slows down and turns orange to take her to her spot- but it would be better if she could find that on her own a little better. The last negative is largely comical... and she seems to have a thing for our fan. Part of the problem is the base of the fan is a slight incline, but she doesnt move on.. She just keeps trying to "climb" that base. It's a little awkward.

And for the record, I suspect this thing is better than more than a few robovacs you'd spend 3-4x the $ on, making the value that much more impressive.

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